Customer Knowledge Management: Leveraging Soft Skills to Improve Customer Focus
Gespeichert in:
1. Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Cham
Springer
2014
|
Ausgabe: | 1st ed |
Schriftenreihe: | Management for Professionals
|
Schlagworte: | |
Online-Zugang: | BTW01 |
Beschreibung: | Description based on publisher supplied metadata and other sources |
Beschreibung: | 1 online resource (221 pages) |
ISBN: | 9783319050591 9783319050584 |
Internformat
MARC
LEADER | 00000nmm a2200000zc 4500 | ||
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250 | |a 1st ed | ||
264 | 1 | |a Cham |b Springer |c 2014 | |
264 | 4 | |c © 2014 | |
300 | |a 1 online resource (221 pages) | ||
336 | |b txt |2 rdacontent | ||
337 | |b c |2 rdamedia | ||
338 | |b cr |2 rdacarrier | ||
490 | 0 | |a Management for Professionals | |
500 | |a Description based on publisher supplied metadata and other sources | ||
650 | 4 | |a Customer relations -- Management | |
650 | 0 | 7 | |a Wissensmanagement |0 (DE-588)4561842-2 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Kundenmanagement |0 (DE-588)4236865-0 |2 gnd |9 rswk-swf |
689 | 0 | 0 | |a Wissensmanagement |0 (DE-588)4561842-2 |D s |
689 | 0 | 1 | |a Kundenmanagement |0 (DE-588)4236865-0 |D s |
689 | 0 | |5 DE-604 | |
700 | 1 | |a Wilde, Silvio |e Sonstige |0 (DE-588)1234018322 |4 oth | |
776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |a Sain, Soumit |t Customer Knowledge Management : Leveraging Soft Skills to Improve Customer Focus |
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Datensatz im Suchindex
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any_adam_object | |
author | Sain, Soumit 1969- |
author_GND | (DE-588)130888982 (DE-588)1234018322 |
author_facet | Sain, Soumit 1969- |
author_role | aut |
author_sort | Sain, Soumit 1969- |
author_variant | s s ss |
building | Verbundindex |
bvnumber | BV043612061 |
collection | ZDB-30-PQE |
ctrlnum | (ZDB-30-PQE)EBC1782207 (ZDB-89-EBL)EBL1782207 (ZDB-38-EBR)ebr10890823 (OCoLC)883238553 (DE-599)BVBBV043612061 |
dewey-full | 658.812 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.812 |
dewey-search | 658.812 |
dewey-sort | 3658.812 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
edition | 1st ed |
format | Electronic eBook |
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id | DE-604.BV043612061 |
illustrated | Not Illustrated |
indexdate | 2024-07-10T07:30:53Z |
institution | BVB |
isbn | 9783319050591 9783319050584 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029026120 |
oclc_num | 883238553 |
open_access_boolean | |
owner | DE-526 |
owner_facet | DE-526 |
physical | 1 online resource (221 pages) |
psigel | ZDB-30-PQE BTW_PDA_PQE_KAUF ZDB-30-PQE BTW_PDA_PQE_KAUF |
publishDate | 2014 |
publishDateSearch | 2014 |
publishDateSort | 2014 |
publisher | Springer |
record_format | marc |
series2 | Management for Professionals |
spelling | Sain, Soumit 1969- Verfasser (DE-588)130888982 aut Customer Knowledge Management Leveraging Soft Skills to Improve Customer Focus 1st ed Cham Springer 2014 © 2014 1 online resource (221 pages) txt rdacontent c rdamedia cr rdacarrier Management for Professionals Description based on publisher supplied metadata and other sources Customer relations -- Management Wissensmanagement (DE-588)4561842-2 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Wissensmanagement (DE-588)4561842-2 s Kundenmanagement (DE-588)4236865-0 s DE-604 Wilde, Silvio Sonstige (DE-588)1234018322 oth Erscheint auch als Druck-Ausgabe Sain, Soumit Customer Knowledge Management : Leveraging Soft Skills to Improve Customer Focus |
spellingShingle | Sain, Soumit 1969- Customer Knowledge Management Leveraging Soft Skills to Improve Customer Focus Customer relations -- Management Wissensmanagement (DE-588)4561842-2 gnd Kundenmanagement (DE-588)4236865-0 gnd |
subject_GND | (DE-588)4561842-2 (DE-588)4236865-0 |
title | Customer Knowledge Management Leveraging Soft Skills to Improve Customer Focus |
title_auth | Customer Knowledge Management Leveraging Soft Skills to Improve Customer Focus |
title_exact_search | Customer Knowledge Management Leveraging Soft Skills to Improve Customer Focus |
title_full | Customer Knowledge Management Leveraging Soft Skills to Improve Customer Focus |
title_fullStr | Customer Knowledge Management Leveraging Soft Skills to Improve Customer Focus |
title_full_unstemmed | Customer Knowledge Management Leveraging Soft Skills to Improve Customer Focus |
title_short | Customer Knowledge Management |
title_sort | customer knowledge management leveraging soft skills to improve customer focus |
title_sub | Leveraging Soft Skills to Improve Customer Focus |
topic | Customer relations -- Management Wissensmanagement (DE-588)4561842-2 gnd Kundenmanagement (DE-588)4236865-0 gnd |
topic_facet | Customer relations -- Management Wissensmanagement Kundenmanagement |
work_keys_str_mv | AT sainsoumit customerknowledgemanagementleveragingsoftskillstoimprovecustomerfocus AT wildesilvio customerknowledgemanagementleveragingsoftskillstoimprovecustomerfocus |