Gurski, D. (2014). Customer Experiences affect Customer Loyalty: An Empirical Investigation of the Starbucks Experience using Structural Equation Modeling. Diplomica Verlag.
Chicago-Zitierstil (17. Ausg.)Gurski, Daniel. Customer Experiences Affect Customer Loyalty: An Empirical Investigation of the Starbucks Experience Using Structural Equation Modeling. Hamburg: Diplomica Verlag, 2014.
MLA-Zitierstil (9. Ausg.)Gurski, Daniel. Customer Experiences Affect Customer Loyalty: An Empirical Investigation of the Starbucks Experience Using Structural Equation Modeling. Diplomica Verlag, 2014.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.