Quality Management in Micro firms – Myth or Reality? A Maltese Micro Manufacturing firm under review: A Maltese Micro Manufacturing firm under Review

indicates that insufficient empirical studies have been undertaken in relation to the systematic implementation of Philip Crosby's model within the wider context of EU based micro-organisations - the later representing 92% (see Appendix 1). Empirical evidence on outcomes regarding the implement...

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Bibliographic Details
Main Author: Brincat, Edward de (Author)
Format: Electronic eBook
Language:English
Published: Hamburg Diplomica Verlag 2014
Edition:1st ed
Subjects:
Summary:indicates that insufficient empirical studies have been undertaken in relation to the systematic implementation of Philip Crosby's model within the wider context of EU based micro-organisations - the later representing 92% (see Appendix 1). Empirical evidence on outcomes regarding the implementation of the Crosby model is rather constrained. Thus, the researcher was motivated to fill this research gap by insightfully investigating a wide range of aspects within this arena. The researcher within the capacity of the GM of a micro-manufacturing firm, recognised the need to evaluate the applicability of Crosby's 14-step Quality Improvement Programme. This is especially the case in a local context, where this industry sector represents 96% of all organisations, employing 40.3% of the Maltese workforce (see Appendix 1). Competitive pressures are presenting challenges to micro -organisations, which far outnumber other business structures within the comprehensive EU industry (see Appendix 1). Quality Postform Limited (QPL), is persistently facing typical problems apparently due to quality, or as Crosby (1979) defines it, conformance to customer requirements. As General Manager (GM) of QPL, the researcher appreciates that quality is a critical factor for sustained success. This is qualified in the dissertation title. The researcher is focusing on Crosby's model by identifying such shortfalls and addressing success attributes to a list of prerequisites for implementation. Moreover, one has likewise to assess the extent of their presence within QPL. Subsequently, this research will serve to evaluate QPL, and it's potential in the practical application of Crosby's Model. The outcomes could be potentially relevant to alternative Maltese micro-firms
Item Description:Description based on publisher supplied metadata and other sources
Physical Description:1 online resource (91 pages)
ISBN:9783954896806
9783954891801

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