Hastings, H., & Saperstein, J. (2014). Service Thinking: The Seven Principles to Discover Innovative Opportunities. Business Expert Press.
Chicago Style (17th ed.) CitationHastings, Hunter, and Jeff Saperstein. Service Thinking: The Seven Principles to Discover Innovative Opportunities. New York: Business Expert Press, 2014.
MLA (9th ed.) CitationHastings, Hunter, and Jeff Saperstein. Service Thinking: The Seven Principles to Discover Innovative Opportunities. Business Expert Press, 2014.
Warning: These citations may not always be 100% accurate.