Parmenter, D. (2012). Key performance indicators for government and non profit agencies: Implementing winning KPIs (1.). Wiley.
Chicago-Zitierstil (17. Ausg.)Parmenter, David. Key Performance Indicators for Government and Non Profit Agencies: Implementing Winning KPIs. 1. Hoboken, N.J: Wiley, 2012.
MLA-Zitierstil (9. Ausg.)Parmenter, David. Key Performance Indicators for Government and Non Profit Agencies: Implementing Winning KPIs. 1. Wiley, 2012.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.