Dental reception and practice management - Bridges, Glenys (Blackwell Munksgaard, 2006)
Includes bibliographical references (page 215) and index
Includes Web resources
Dental Reception and Practice Management is the dental office administrator's essential companion to all aspects of reception work and practice management duties. The book covers vital interpersonal skills and the important aspects of business management and marketing relevant to dentistry. In addition it explains the development of dental care and the range of available treatments, enhancing the reader's understanding and awareness of the necessary clinical aspects of dentistry. Dental reception and Practice Management covers a range of key skills and knowledge within three sections: 'Overvie