APA (7th ed.) Citation

Pang, S. (2009). Successful service design for telecommunications: A comprehensive guide to design and implementation. Wiley.

Chicago Style (17th ed.) Citation

Pang, Sauming. Successful Service Design for Telecommunications: A Comprehensive Guide to Design and Implementation. Chichester, U.K: Wiley, 2009.

MLA (9th ed.) Citation

Pang, Sauming. Successful Service Design for Telecommunications: A Comprehensive Guide to Design and Implementation. Wiley, 2009.