APA (7th ed.) Citation

El-Haik, B. (2005). Service design for six sigma: A roadmap for excellence. Wiley InterScience.

Chicago Style (17th ed.) Citation

El-Haik, Basem. Service Design for Six Sigma: A Roadmap for Excellence. Hoboken, NJ: Wiley InterScience, 2005.

MLA (9th ed.) Citation

El-Haik, Basem. Service Design for Six Sigma: A Roadmap for Excellence. Wiley InterScience, 2005.

Warning: These citations may not always be 100% accurate.