APA (7th ed.) Citation

Lisch, R. (2014). Measuring servive performance: Practical research for better quality. Gower.

Chicago Style (17th ed.) Citation

Lisch, Ralf. Measuring Servive Performance: Practical Research for Better Quality. Farnham: Gower, 2014.

MLA (9th ed.) Citation

Lisch, Ralf. Measuring Servive Performance: Practical Research for Better Quality. Gower, 2014.

Warning: These citations may not always be 100% accurate.