APA-Zitierstil (7. Ausg.)

Conlow, R. (2009). SuperSTAR customer service: It's all about C.A.R.E. Axzo Press.

Chicago-Zitierstil (17. Ausg.)

Conlow, Rick. SuperSTAR Customer Service: It's All About C.A.R.E. [Rochester, N.Y.]: Axzo Press, 2009.

MLA-Zitierstil (9. Ausg.)

Conlow, Rick. SuperSTAR Customer Service: It's All About C.A.R.E. Axzo Press, 2009.