APA (7th ed.) Citation

(2003). World public sector report 2003: E-government at the crossroads. United Nations, Dept. of Economic and Social Affairs.

Chicago Style (17th ed.) Citation

World Public Sector Report 2003: E-government at the Crossroads. New York: United Nations, Dept. of Economic and Social Affairs, 2003.

MLA (9th ed.) Citation

World Public Sector Report 2003: E-government at the Crossroads. United Nations, Dept. of Economic and Social Affairs, 2003.