Walker, J. (2010). Service, satisfaction and climate: Perspectives on management in English language teaching. Emerald.
Chicago-Zitierstil (17. Ausg.)Walker, John. Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching. Bingley: Emerald, 2010.
MLA-Zitierstil (9. Ausg.)Walker, John. Service, Satisfaction and Climate: Perspectives on Management in English Language Teaching. Emerald, 2010.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.