Theories of performance: organizational and service improvement in the public domain
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Bibliographic Details
Main Author: Talbot, Colin (Author)
Format: Electronic eBook
Language:English
Published: Oxford Oxford University Press 2010
Subjects:
Online Access:FAW01
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Item Description:Includes bibliographical references and index
Introduction: why the issue of performance will not go away -- Problematics of performance -- Theories and performance -- Performance regimes: institutions -- Performance regimes: interventions -- Performance and public value(s) -- Theories of organizational performance -- Theories of performance of public organizations -- Performance responses -- Shaping public performance
How well do governments do in converting the resources they take from us, like taxes, into services that improve the well-being of individuals, groups, and society as a whole? In other words: how well do they perform?This question has become increasingly prominent in public debates over the past couple of decades, especially in the developed world but also in developing countries. As the state has grown during the second half of the 20th century, so pressures to justify its role in producing public services have also increased. Governments across the world have implemented all sorts of policie
Physical Description:1 Online-Ressource (xi, 257 pages)
ISBN:0191591475
0199575959
0199575967
9780191591471
9780199575954
9780199575961

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