Reinventing the patient experience: strategies for hospital leaders
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Bibliographic Details
Format: Electronic eBook
Language:English
Published: Chicago Health Administration Press c2007
Series:Management series (Ann Arbor, Mich.)
Subjects:
Online Access:FAW01
FAW02
Volltext
Item Description:Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002
Includes bibliographical references
The challenge to hospitals: reinventing the hospital experience -- Windber Medical Center -- crisis leads to change -- St. Rose Dominican Hospitals-Siena campus. Creating a new environment for hospital -- Careabbott Northwestern Hospital. Combining high tech and high touch -- Florida Hospital-Celebration Health. Becoming a living laboratory -- Highline Medical Center. Maintaining the momentum -- Charles Medical Center-Bend. Adjusting to change -- North Hawaii Community Hospital. A blended medicine perspective -- The Valley Hospital. Reinvigorating nursing at the bedside -- Putting the components of a patient-focused hospital in place -- Measuring and sustaining success
Physical Description:1 Online-Ressource (xii, 188 p.)
ISBN:1567932908
9781567932904

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