Assessing satisfaction in health and long term care: practical approaches to hearing the voices of consumers
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| Format: | Electronic eBook |
|---|---|
| Language: | English |
| Published: |
New York
Springer
c2000
|
| Subjects: | |
| Online Access: | FAW01 FAW02 Volltext |
| Item Description: | Includes bibliographical references (p. 129-135) and index pt. 1. Examining consumer satisfaction: context and methods. Why the growing interest in consumer satisfaction? -- Theory of consumer satisfaction -- Approaches to measuring consumer satisfaction -- Implementing a consumer data collection strategy. pt. 2. Approaches to measuring consumer satisfaction. Measuring consumer satisfaction with in-home care -- Resident satisfaction in nursing homes and assisted living -- Measuring consumer satisfaction with health care -- Using consumer survey results: completing the quality cycle |
| Physical Description: | 1 Online-Ressource (ix, 142 p.) |
| ISBN: | 0826116892 9780826113054 9780826116895 |
Staff View
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| 245 | 1 | 0 | |a Assessing satisfaction in health and long term care |b practical approaches to hearing the voices of consumers |c Robert A. Applebaum, Jane K. Straker, and Scott M. Geron |
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| 300 | |a 1 Online-Ressource (ix, 142 p.) | ||
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| 500 | |a Includes bibliographical references (p. 129-135) and index | ||
| 500 | |a pt. 1. Examining consumer satisfaction: context and methods. Why the growing interest in consumer satisfaction? -- Theory of consumer satisfaction -- Approaches to measuring consumer satisfaction -- Implementing a consumer data collection strategy. pt. 2. Approaches to measuring consumer satisfaction. Measuring consumer satisfaction with in-home care -- Resident satisfaction in nursing homes and assisted living -- Measuring consumer satisfaction with health care -- Using consumer survey results: completing the quality cycle | ||
| 650 | 4 | |a Patients / Satisfaction | |
| 650 | 7 | |a HEALTH & FITNESS / Health Care Issues |2 bisacsh | |
| 650 | 7 | |a MEDICAL / Public Health |2 bisacsh | |
| 650 | 7 | |a MEDICAL / Health Policy |2 bisacsh | |
| 650 | 7 | |a HEALTH & FITNESS / Diseases / General |2 bisacsh | |
| 650 | 7 | |a MEDICAL / Diseases |2 bisacsh | |
| 650 | 7 | |a MEDICAL / Health Care Delivery |2 bisacsh | |
| 650 | 7 | |a Patient satisfaction |2 fast | |
| 650 | 4 | |a Patient Satisfaction | |
| 650 | 4 | |a Data Collection / methods | |
| 650 | 4 | |a Medizin | |
| 650 | 4 | |a Patient satisfaction | |
| 700 | 1 | |a Applebaum, Robert |e Sonstige |4 oth | |
| 700 | 1 | |a Straker, Jane K. |e Sonstige |4 oth | |
| 700 | 1 | |a Geron, Scott |e Sonstige |4 oth | |
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| id | DE-604.BV043153663 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:19:07Z |
| institution | BVB |
| isbn | 0826116892 9780826113054 9780826116895 |
| language | English |
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| physical | 1 Online-Ressource (ix, 142 p.) |
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| publishDate | 2000 |
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| spelling | Assessing satisfaction in health and long term care practical approaches to hearing the voices of consumers Robert A. Applebaum, Jane K. Straker, and Scott M. Geron New York Springer c2000 1 Online-Ressource (ix, 142 p.) txt rdacontent c rdamedia cr rdacarrier Includes bibliographical references (p. 129-135) and index pt. 1. Examining consumer satisfaction: context and methods. Why the growing interest in consumer satisfaction? -- Theory of consumer satisfaction -- Approaches to measuring consumer satisfaction -- Implementing a consumer data collection strategy. pt. 2. Approaches to measuring consumer satisfaction. Measuring consumer satisfaction with in-home care -- Resident satisfaction in nursing homes and assisted living -- Measuring consumer satisfaction with health care -- Using consumer survey results: completing the quality cycle Patients / Satisfaction HEALTH & FITNESS / Health Care Issues bisacsh MEDICAL / Public Health bisacsh MEDICAL / Health Policy bisacsh HEALTH & FITNESS / Diseases / General bisacsh MEDICAL / Diseases bisacsh MEDICAL / Health Care Delivery bisacsh Patient satisfaction fast Patient Satisfaction Data Collection / methods Medizin Patient satisfaction Applebaum, Robert Sonstige oth Straker, Jane K. Sonstige oth Geron, Scott Sonstige oth Erscheint auch als Druck-Ausgabe, Paperback 0-8261-1305-2 http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=246125 Aggregator Volltext |
| spellingShingle | Assessing satisfaction in health and long term care practical approaches to hearing the voices of consumers Patients / Satisfaction HEALTH & FITNESS / Health Care Issues bisacsh MEDICAL / Public Health bisacsh MEDICAL / Health Policy bisacsh HEALTH & FITNESS / Diseases / General bisacsh MEDICAL / Diseases bisacsh MEDICAL / Health Care Delivery bisacsh Patient satisfaction fast Patient Satisfaction Data Collection / methods Medizin Patient satisfaction |
| title | Assessing satisfaction in health and long term care practical approaches to hearing the voices of consumers |
| title_auth | Assessing satisfaction in health and long term care practical approaches to hearing the voices of consumers |
| title_exact_search | Assessing satisfaction in health and long term care practical approaches to hearing the voices of consumers |
| title_full | Assessing satisfaction in health and long term care practical approaches to hearing the voices of consumers Robert A. Applebaum, Jane K. Straker, and Scott M. Geron |
| title_fullStr | Assessing satisfaction in health and long term care practical approaches to hearing the voices of consumers Robert A. Applebaum, Jane K. Straker, and Scott M. Geron |
| title_full_unstemmed | Assessing satisfaction in health and long term care practical approaches to hearing the voices of consumers Robert A. Applebaum, Jane K. Straker, and Scott M. Geron |
| title_short | Assessing satisfaction in health and long term care |
| title_sort | assessing satisfaction in health and long term care practical approaches to hearing the voices of consumers |
| title_sub | practical approaches to hearing the voices of consumers |
| topic | Patients / Satisfaction HEALTH & FITNESS / Health Care Issues bisacsh MEDICAL / Public Health bisacsh MEDICAL / Health Policy bisacsh HEALTH & FITNESS / Diseases / General bisacsh MEDICAL / Diseases bisacsh MEDICAL / Health Care Delivery bisacsh Patient satisfaction fast Patient Satisfaction Data Collection / methods Medizin Patient satisfaction |
| topic_facet | Patients / Satisfaction HEALTH & FITNESS / Health Care Issues MEDICAL / Public Health MEDICAL / Health Policy HEALTH & FITNESS / Diseases / General MEDICAL / Diseases MEDICAL / Health Care Delivery Patient satisfaction Patient Satisfaction Data Collection / methods Medizin |
| url | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=246125 |
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