Delivering knock your socks off service:
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Bibliographic Details
Main Author: Zemke, Ron (Author)
Format: Electronic eBook
Language:English
Published: New York, N.Y. American Management Association c2001
Subjects:
Online Access:FAW01
FAW02
Volltext
Item Description:Self-study course based on: Delivering knock your socks off service, rev. ed.; Knock your socks off answers; and Tales of knock your socks off service, copyrighted by Performance Research Associates. - Title from title screen
Includes bibliographical references and index
Physical Description:1 Online-Ressource
ISBN:0761213392
0761215255
9780761213390
9780761215257

There is no print copy available.

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