Maintaining team performance - Kanaga, Kim (Center for Creative Leadership, 2003)
Monitoring and maintenance for successful team outcomes -- Dimensions of team effectiveness -- Knowing the success factors -- Monitoring team effectiveness -- Using the success factors -- Reading the signals -- Assessing your team's performance -- Is this still the team you need?
"Between the time a team is launched and the time it delivers results, managers need to know that the team is on course. Whether they have launched a team to achieve a business objective or have inherited a team, they need to monitor effectiveness on an ongoing basis and make course corrections that keep small problems from becoming major disasters. Monitoring and maintaining team performance is a key element of leading a team. You can provide that leadership by paying attention to four important dimensions: team member effort, team member knowledge and skills, team tactics, and group dynamics. By focusing on those four areas, you can assess your team's performance, zero in on areas of weakness, and take the corrective measures necessary to ensure peak performance and to deliver expected results."--Publisher's description
Includes bibliographical references (p. 25)