APA (7th ed.) Citation

Poirier, C. C. (2005). Business process management applied: Creating the value managed enterprise. J. Ross Pub.

Chicago Style (17th ed.) Citation

Poirier, Charles C. Business Process Management Applied: Creating the Value Managed Enterprise. Boca Raton, Fla: J. Ross Pub, 2005.

MLA (9th ed.) Citation

Poirier, Charles C. Business Process Management Applied: Creating the Value Managed Enterprise. J. Ross Pub, 2005.