The library's crisis communications planner: a PR guide for handling every emergency
Saved in:
Bibliographic Details
Main Author: Thenell, Jan (Author)
Format: Electronic eBook
Language:English
Published: Chicago American Library Association ©2004
Subjects:
Online Access:FAW01
FAW02
Volltext
Item Description:Includes bibliographical references (pages 73-74) and index
Preface; Acknowledgments; 1 -- The Crisis Communications Plan; 2 -- Gathering and Maintaining Crisis-Ready Information; 3 -- Assembling the Team; 4 -- Identifying Library Audiences and Stakeholders; 5 -- Assessing Your Library's Crisis Potential; 6 -- Creating Ready Responses for Areas of Vulnerability; 7 -- Building Positive Media Relationships; 8 -- Communicating during a Crisis; 9 -- After the Crisis; Appendix 1; Appendix 2; Glossary; Further Reading; Index
Is your library vulnerable to challenges arising from difficult patrons, censorship, budget issues, or disgruntled staff? This step-by-step primer illustrates communications basics to prepare libraries for communicating to critical contacts in times of crisis. It is a guide to creating a time-saving resource for any emergency situation
Physical Description:1 Online-Ressource (vii, 77 pages)
ISBN:0838908705
083899816X
9780838908709
9780838998168

There is no print copy available.

Interlibrary loan Place Request Caution: Not in THWS collection! Get full text