Thenell, J. (2004). The library's crisis communications planner: A PR guide for handling every emergency. American Library Association.
Chicago-Zitierstil (17. Ausg.)Thenell, Jan. The Library's Crisis Communications Planner: A PR Guide for Handling Every Emergency. Chicago: American Library Association, 2004.
MLA-Zitierstil (9. Ausg.)Thenell, Jan. The Library's Crisis Communications Planner: A PR Guide for Handling Every Emergency. American Library Association, 2004.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.