Cool story programs for the school-age crowd - Reid, Rob (American Library Association, 2004)
Includes bibliographical references and index
Cover; Contents; Acknowledgments; Introduction; Chapter 1: Defining Virtual Reference; Chapter 2: Implementing Virtual Reference; Chapter 3: Who Are We Doing This For?; Chapter 4: Buy-in; Chapter 5: Policies; Chapter 6: Selecting Software; Chapter 7: Communication; Chapter 8: Determininga Staffing Model; Chapter 9: Assessing the Costs; Chapter 10: Collaborative Virtual Reference; Chapter 11: Aspects of Training; Chapter 12: Marketing Your Virtual Reference Service; Chapter 13: Assessment and Evaluation; Chapter 14: The Road Ahead
Designed to inspire public children's librarians, school media staff, classroom teachers, and anyone who wants to help literature come alive for kids in grades K-4, Cool Story Programs is a proven, adaptable resource for libraries serving kids