101 activities for delivering knock your socks off service:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
New York
American Management Association
©2009
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| Schlagworte: | |
| Online-Zugang: | FAW01 FAW02 Volltext |
| Beschreibung: | Includes bibliographical references and index Today's customers are demanding service that is faster, better, and more personalized than ever before. How can organizations ensure that they are prepared to meet that challenge? The latest addition to the best-selling Knock Your Socks Off Service series, 101 Activities for Delivering Knock Your Socks Off Service provides readers with the practical tools and cost-effective training required to help meet their customers' needs. Taking the unique position of seeing things from the customer's perspective, this collection of fun and enlightening exercises teaches customer service managers and em |
| Beschreibung: | 1 Online-Ressource (xiv, 367 pages) |
| ISBN: | 0814414443 0814414451 9780814414446 9780814414453 |
Internformat
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Datensatz im Suchindex
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| author | Thomas, Ann |
| author_facet | Thomas, Ann |
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| author_sort | Thomas, Ann |
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| bvnumber | BV043133492 |
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| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | DE-604.BV043133492 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:18:28Z |
| institution | BVB |
| isbn | 0814414443 0814414451 9780814414446 9780814414453 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-028557683 |
| oclc_num | 430219840 |
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| physical | 1 Online-Ressource (xiv, 367 pages) |
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| publishDate | 2009 |
| publishDateSearch | 2009 |
| publishDateSort | 2009 |
| publisher | American Management Association |
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| spelling | Thomas, Ann Verfasser aut 101 activities for delivering knock your socks off service Performance Research Associates ; Ann Thomas and Jill Applegate One hundred one activities for delivering knock your socks off service New York American Management Association ©2009 1 Online-Ressource (xiv, 367 pages) txt rdacontent c rdamedia cr rdacarrier Includes bibliographical references and index Today's customers are demanding service that is faster, better, and more personalized than ever before. How can organizations ensure that they are prepared to meet that challenge? The latest addition to the best-selling Knock Your Socks Off Service series, 101 Activities for Delivering Knock Your Socks Off Service provides readers with the practical tools and cost-effective training required to help meet their customers' needs. Taking the unique position of seeing things from the customer's perspective, this collection of fun and enlightening exercises teaches customer service managers and em BUSINESS & ECONOMICS / Customer Relations bisacsh Customer relations / Management fast Customer services fast Wirtschaft Customer services Customer relations Management Applegate, Jill Sonstige oth Performance Research Associates Sonstige oth http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=274204 Aggregator Volltext |
| spellingShingle | Thomas, Ann 101 activities for delivering knock your socks off service BUSINESS & ECONOMICS / Customer Relations bisacsh Customer relations / Management fast Customer services fast Wirtschaft Customer services Customer relations Management |
| title | 101 activities for delivering knock your socks off service |
| title_alt | One hundred one activities for delivering knock your socks off service |
| title_auth | 101 activities for delivering knock your socks off service |
| title_exact_search | 101 activities for delivering knock your socks off service |
| title_full | 101 activities for delivering knock your socks off service Performance Research Associates ; Ann Thomas and Jill Applegate |
| title_fullStr | 101 activities for delivering knock your socks off service Performance Research Associates ; Ann Thomas and Jill Applegate |
| title_full_unstemmed | 101 activities for delivering knock your socks off service Performance Research Associates ; Ann Thomas and Jill Applegate |
| title_short | 101 activities for delivering knock your socks off service |
| title_sort | 101 activities for delivering knock your socks off service |
| topic | BUSINESS & ECONOMICS / Customer Relations bisacsh Customer relations / Management fast Customer services fast Wirtschaft Customer services Customer relations Management |
| topic_facet | BUSINESS & ECONOMICS / Customer Relations Customer relations / Management Customer services Wirtschaft Customer relations Management |
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