Hoshin Kanri the strategic approach to continuous improvement - Hutchins, David C. (Gower, 2008)
Includes index
Cover; Contents; List of Figures; Preface; 1 Hoshin Kanri -- An Overview; 2 Creating the Vision; 3 Strategy and Tactics; 4 Driver Policies: Becoming Fit, Fast, Lean and Hungry!; 5 Driver Measures to KPIs; 6 Benchmarking; 7 Prioritising KPIs and Cost of Poor Quality; 8 Risk Management; 9 The Loose Brick; 10 Policy Deployment and Control; 11 The Voice of the Customer; 12 Supply Chain Management; 13 Six Sigma; 14 Lean Manufacturing; 15 Process Analysis and Process Re-Engineering; 16 The Principles of Continuous Improvement; 17 Quality Circles; 18 Business Management Systems
Hoshin Kanri is not the next big thing in quality, it is a strategic approach to continuous improvement that provides a context for ongoing initiatives such as Six Sigma and Lean Manufacturing. David Hutchins' Hoshin Kanri shows you how to develop a dynamic vision for continuous improvement; to implement effective policies to support it; to link key performance indicators to Six Sigma, Lean Manufacturing and Kaizen and to sustain a strategy-led programme for improving business performance