Humanizing health care creating cultures of compassion in health care with nonviolent communication - Sears, Melanie (Puddle Dancer Press, 2010)
Includes bibliographical references and index
Front Cover; Title Page; Copyright; Endorsements; Contents; Preface; Acknowledgments; Chapter 1: A Crisis in Health Care; Chapter 2: Understanding Nonviolent Communication; Chapter 3: From Domination to Partnership: The Evolution of Health Care Systems; Chapter 4: The Languages of Diagnosis, Judgment, Analysis, and Labeling; Chapter 5: From "Power Over" to "Power With": The Case of Psychiatric Medicine; Chapter 6: Compassion, Empathy, and Honesty: A Road Map for Creating Life-serving Systems of Care; Index; The Four-Part Nonviolent Communication Process
The tenets of Non-violent Communication are applied to a variety of settings, including the workplace, the classroom, and the home, in these booklets on how to resolve conflict peacefully. Illustrative exercises, sample stories, and role-playing activities offer the opportunity for self-evaluation, discovery, and application