Just listen: discover the secret to getting through to absolutely anyone
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Bibliographic Details
Main Author: Goulston, Mark (Author)
Format: Electronic eBook
Language:English
Published: New York American Management Association ©2010
Subjects:
Online Access:FAW01
FAW02
FLA01
Volltext
Item Description:Includes index
Foreword by Keith Ferrazzi, author of Never Eat Alone and Who's Got Your Back? The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades. Drawing on his experience as a psychiatrist, business con sultant, and coach, and backed by the latest scientific research, author Mark Goulston shares simple but powerful techniques readers can use to really get through to people--whether they're cowo
Physical Description:1 Online-Ressource (xix, 234 pages)
ISBN:0814414044
9780814414040

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