Scott, G. G. (2004). A survival guide for working with humans: Dealing with whiners, back-stabbers, know-it-alls, and other difficult people. American Management Association.
Chicago-Zitierstil (17. Ausg.)Scott, Gini Graham. A Survival Guide for Working with Humans: Dealing with Whiners, Back-stabbers, Know-it-alls, and Other Difficult People. New York: American Management Association, 2004.
MLA-Zitierstil (9. Ausg.)Scott, Gini Graham. A Survival Guide for Working with Humans: Dealing with Whiners, Back-stabbers, Know-it-alls, and Other Difficult People. American Management Association, 2004.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.