APA (7th ed.) Citation

(2008). Creating and managing superior customer value. Emerald JAI.

Chicago Style (17th ed.) Citation

Creating and Managing Superior Customer Value. [Bingley, Eng.]: Emerald JAI, 2008.

MLA (9th ed.) Citation

Creating and Managing Superior Customer Value. Emerald JAI, 2008.

Warning: These citations may not always be 100% accurate.