APA (7th ed.) Citation

Coffman, S. (2003). Going live: Starting and running a virtual reference service. American Library Association.

Chicago Style (17th ed.) Citation

Coffman, Steve. Going Live: Starting and Running a Virtual Reference Service. Chicago: American Library Association, 2003.

MLA (9th ed.) Citation

Coffman, Steve. Going Live: Starting and Running a Virtual Reference Service. American Library Association, 2003.

Warning: These citations may not always be 100% accurate.