Instant messaging rules: a business guide to managing policies, security, and legal issues for safe IM communication
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Bibliographic Details
Main Author: Flynn, Nancy (Author)
Format: Electronic eBook
Language:English
Published: New York American Management Association ©2004
Subjects:
Online Access:FAW01
FAW02
Volltext
Item Description:Includes bibliographical references and index
The case for instant messaging management -- IM is used by someone in nearly every us company -- Uncovering unauthorized IM use in your office -- What's the best way to manage employees' IM use? -- Establishing an e-risk management and compliance team -- Instant messaging pros and cons -- Employers are responsible for employees' wrongs -- Compounds confidentiality concerns -- Protecting privacy in the IM world -- Use written rules and policies to enforce your strategic IM management plan -- What constitutes appropriate (and inappropriate) IM content? -- Retaining IM business records -- Saving everything can be a costly mistake -- Discovery: when IM is used as evidence-for or against you -- Beware the destruction of IM evidence -- Training is essential to IM policy compliance -- Employee compliance is key to IM policy success -- IM is big on Wall Street -- Regulated firms playing catch-up with e-mail retention -- Regulations extend to main street, too -- Instant messaging rules
Physical Description:1 Online-Ressource (xii, 210 pages)
ISBN:0814428037
0814472532
9780814428030
9780814472538

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