APA (7th ed.) Citation

Flynn, N. (2004). Instant messaging rules: A business guide to managing policies, security, and legal issues for safe IM communication. American Management Association.

Chicago Style (17th ed.) Citation

Flynn, Nancy. Instant Messaging Rules: A Business Guide to Managing Policies, Security, and Legal Issues for Safe IM Communication. New York: American Management Association, 2004.

MLA (9th ed.) Citation

Flynn, Nancy. Instant Messaging Rules: A Business Guide to Managing Policies, Security, and Legal Issues for Safe IM Communication. American Management Association, 2004.