Communication skills: stepladders to success for the professional
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Bristol, UK
Intellect
2002
|
| Subjects: | |
| Online Access: | FAW01 FAW02 Volltext |
| Item Description: | Getting up the stepladder -- - Careers, Professional competence -- - Reflective learning -- - Communicative competence -- - The reflective practitioner & the learning organisation -- - Skills development -- - Motivation to learn -- - Key factors in learning -- - Skills acquisition -- - Interpersonal skills -- - Your audience -- - Information you need prior to communicating -- - Post-communication feedback -- - Listening and interviewing -- - Active listening -- - Barriers to active listening -- - Enhancing our listening -- - Asking questions to improve our listening -- - Making use of behaviour questions -- - Summary: 3 key aspects of listening to remember -- - Being interviewed -- - Why interview? -- - Preparation before interviewing -- - The phone call for the interview -- - Your CV/application form -- - Before that interview -- - At the interview -- - After the interview -- - That favourite--the telephone! -- - Factors in successful telephoning -- - Time management and telephoning -- - Feedback on your telephone skills -- - Assertiveness -- - A balancing act -- - Assertiveness and communication -- - Training ourselves to communicate more assertively -- - Assertiveness and handling conflict -- - Transactional analysis (TA) -- - TA and giving/receiving criticism -- - Other applications of TA -- - Negotiation -- - TA applied to negotiating -- - Stages of negotiation -- - Negotiation and problem solving -- - Linkage in negotiation -- - Communication in groups -- - Stages groups go through -- - Roles we may play in groups -- - Other theories on groups and their effect on how we may communicate |
| Physical Description: | 1 Online-Ressource (iv, 160 pages) |
| ISBN: | 1841500224 1841508268 9781841500225 9781841508269 |
Staff View
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| dewey-full | 658.4/5 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4/5 |
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| dewey-sort | 3658.4 15 |
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| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | DE-604.BV043113870 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:17:51Z |
| institution | BVB |
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| language | English |
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| physical | 1 Online-Ressource (iv, 160 pages) |
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| publishDate | 2002 |
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| spelling | Ellis, Richard Verfasser aut Communication skills stepladders to success for the professional Richard Ellis Bristol, UK Intellect 2002 1 Online-Ressource (iv, 160 pages) txt rdacontent c rdamedia cr rdacarrier Getting up the stepladder -- - Careers, Professional competence -- - Reflective learning -- - Communicative competence -- - The reflective practitioner & the learning organisation -- - Skills development -- - Motivation to learn -- - Key factors in learning -- - Skills acquisition -- - Interpersonal skills -- - Your audience -- - Information you need prior to communicating -- - Post-communication feedback -- - Listening and interviewing -- - Active listening -- - Barriers to active listening -- - Enhancing our listening -- - Asking questions to improve our listening -- - Making use of behaviour questions -- - Summary: 3 key aspects of listening to remember -- - Being interviewed -- - Why interview? -- - Preparation before interviewing -- - The phone call for the interview -- - Your CV/application form -- - Before that interview -- - At the interview -- - After the interview -- - That favourite--the telephone! -- - Factors in successful telephoning -- - Time management and telephoning -- - Feedback on your telephone skills -- - Assertiveness -- - A balancing act -- - Assertiveness and communication -- - Training ourselves to communicate more assertively -- - Assertiveness and handling conflict -- - Transactional analysis (TA) -- - TA and giving/receiving criticism -- - Other applications of TA -- - Negotiation -- - TA applied to negotiating -- - Stages of negotiation -- - Negotiation and problem solving -- - Linkage in negotiation -- - Communication in groups -- - Stages groups go through -- - Roles we may play in groups -- - Other theories on groups and their effect on how we may communicate BUSINESS & ECONOMICS / Business Communication / General bisacsh Communication in management fast Wirtschaft Communication in management http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=71907 Aggregator Volltext |
| spellingShingle | Ellis, Richard Communication skills stepladders to success for the professional BUSINESS & ECONOMICS / Business Communication / General bisacsh Communication in management fast Wirtschaft Communication in management |
| title | Communication skills stepladders to success for the professional |
| title_auth | Communication skills stepladders to success for the professional |
| title_exact_search | Communication skills stepladders to success for the professional |
| title_full | Communication skills stepladders to success for the professional Richard Ellis |
| title_fullStr | Communication skills stepladders to success for the professional Richard Ellis |
| title_full_unstemmed | Communication skills stepladders to success for the professional Richard Ellis |
| title_short | Communication skills |
| title_sort | communication skills stepladders to success for the professional |
| title_sub | stepladders to success for the professional |
| topic | BUSINESS & ECONOMICS / Business Communication / General bisacsh Communication in management fast Wirtschaft Communication in management |
| topic_facet | BUSINESS & ECONOMICS / Business Communication / General Communication in management Wirtschaft |
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