APA (7th ed.) Citation

Sawyer, D. C. (2002). Smart services: Competitive information strategies, solutions, and success stories for service businesses. Information Today, Inc.

Chicago Style (17th ed.) Citation

Sawyer, Deborah C. Smart Services: Competitive Information Strategies, Solutions, and Success Stories for Service Businesses. Medford, N.J: Information Today, Inc, 2002.

MLA (9th ed.) Citation

Sawyer, Deborah C. Smart Services: Competitive Information Strategies, Solutions, and Success Stories for Service Businesses. Information Today, Inc, 2002.