Dispute resolution in electronic commerce - Zhao, Yun (Martinus Nijhoff Publishers, 2005)
Includes bibliographical references (p. [257]-285) and index
Chapter 1: Introduction -- Chapter 2: Electronic Commerce and Dispute Resolution -- 1. An Overview of Electronic Commerce -- 2. Business through the Internet -- 3. Disputes in Electronic Commerce -- 4. Dispute Resolution Mechanisms -- Chapter 3: Policy Choice -- 1. Self-Regulation -- 2. International Orientation -- 3. The Policy of Consumer Protection -- 4. Conclusion -- Chapter 4: Development of Litigation for Electronic Commerce -- 1. Introduction -- 2. Adjudicative Jurisdiction -- 3. Choice of Law -- 4. Conclusion -- Chapter 5: Attempts at Formulating a New Mechanism -- 1. Projects Arising out of Self-Regulation Initiatives -- 2. World Intellectual Property Organization (WIPO) -- Chapter 6: A New Mechanism for Electronic Commerce -- 1. Introduction -- 2. Online Mechanism for Electronic Commerce -- 3. The Law for Electronic Commerce in the New Mechanism -- 4. Epilogue -- Chapter 7: Conclusion
The rapid development of electronic commerce has given rise to a new generation of commercial practices and the need to address the issue of resolving disputes arising out of such practices; only recently has attention been paid to this area. The issue of dispute resolution is extremely important because the dispute mechanism used will largely influence the attitudes of merchants and consumers at large, which will in turn determine the fate of electronic commerce. This issue has been discussed at various forums, however, no book has yet been published on the above topic. The present book provides a comprehensive analysis of the law and practice relevant to dispute resolution in electronic commerce. Anyone interested in E-commerce Law or dispute resolution, or conducting business over the Internet will find this book particularly useful