Communication in the design process - Brown, Stephen A. (Spon Press, 2001)
Includes bibliographical references (pages 160-162) and index
1. Introduction -- 2. What problem? -- 3. The process of briefing -- 4. Hurdles and barriers -- 5. Sources of failure : results of the 1998 study -- 6. Perceptions of current practice -- 7. Alternatives or hot air? -- 8. Strategies for the future