Campbell, N. (1998). Writing effective policies and procedures: A step-by-step resource for clear communication. American Management Association.
Chicago-Zitierstil (17. Ausg.)Campbell, Nancy. Writing Effective Policies and Procedures: A Step-by-step Resource for Clear Communication. New York: American Management Association, 1998.
MLA-Zitierstil (9. Ausg.)Campbell, Nancy. Writing Effective Policies and Procedures: A Step-by-step Resource for Clear Communication. American Management Association, 1998.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.