Improving government performance: an owner's manual
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Bibliographic Details
Main Author: DiIulio, John J., Jr (Author)
Format: Electronic eBook
Language:English
Published: Washington, D.C. Brookings Institution ©1993
Subjects:
Online Access:FAW01
FAW02
Volltext
Item Description:Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002
Includes bibliographical references (p. 83-85) and index
Introduction: Two Metaphors of Reform--Invention and Evolution -- - Thinking beyond the Rhetoric of Reform -- - The National Performance Review -- - An Incremental, Evolutionary, Experimental Process -- - Some Lessons--and Some Temptations -- - The Evolution of the Federal Bureaucracy -- - A Pattern of Agency-by-Agency Growth -- - Functional Specialization and Boundary Problems -- - The Contemporary Critique of Bureaucracy -- - The Risks of Bureaucratic Discretion -- - Controlling Discretion through Executive and Legislative Means -- - Controlling Discretion through Internal Procedures -- - Worker Quality and Motivation -- - Three Special Concerns -- - The Federal Government's Responsibilities -- - Dividing the Job -- - Reforming the Federal Procurement System -- - Remaking the General Services Administration -- - Revitalizing Federalism -- - Rebuilding Government Capacity -- - Smarter, Not Bigger, Government -- - Strengthening Financial Management -- - Upgrading Technology -- - Performance Budgeting -- - Serving Customers and Total Quality Management -- - Streamlining the Bureaucracy -- - Improving Middle Management -- - Reducing the Number of Midlevel Political Appointees -- - Consolidating Anachronistic Field Systems -- - Reinstating the President's Reorganization Authority -- - Coping at the Boundaries -- - The Most Important Boundary of All -- - Deregulating the Civil Service -- - Modernizing the Service in an Era of Proxy Government -- - Attracting and Keeping the Best -- - Remaking the Office of Personnel Management -- - Cultivating a Culture of Performance -- - Culture and Institutional Leadership
Physical Description:1 Online-Ressource (x, 90 pages)
ISBN:0585341982
0815718551
9780585341989
9780815718550

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