APA (7th ed.) Citation

Walford, R. B. (1999). Business process implementation for IT professionals and managers. Artech House.

Chicago Style (17th ed.) Citation

Walford, Robert B. Business Process Implementation for IT Professionals and Managers. Boston: Artech House, 1999.

MLA (9th ed.) Citation

Walford, Robert B. Business Process Implementation for IT Professionals and Managers. Artech House, 1999.

Warning: These citations may not always be 100% accurate.