Management would be easy-- if it weren't for the people - Addesso, Patricia J. (AMACOM, 1996)
Includes bibliographical references (pages 177-179) and index
"I gotta be me!"-personality -- "Why does he keep doing that?!"-learning and behavior -- "I know what I saw"-perception -- "How can I get people to do what I want them to do?"-motivation -- "It's enough to make you sick"-stress and anxiety -- "She is one smart cookie!"-intelligence -- "Can't we all just get along?"-social psychology -- "Works and plays well with others"-group behavior, teams and leadership -- "I know what you think you understand what you thought I said"-communication -- Suggested reading -- Index