The business meetings sourcebook a practical guide to better meetings and shared decision making - Mina, Eli (American Management Association, 2002)
Includes bibliographical references and index
Goals and parameters of shared decision making -- The many hats of a facilitator -- Negotiating your mandate, workplan and resources -- Selecting, orienting and nurturing your team -- Defining your team's rules of engagement -- Establishing your team's ethics and culture -- Building relationships with stakeholders -- The ten key ingredients of a successful meeting -- Planning a meeting -- Preparing to launch a meeting -- Launching a meeting -- Steering a meeting to its destination -- Pulling your weight in a meeting -- Landing a meeting -- Post meeting activities -- Virtual meetings -- Contentious meetings as opportunities -- Troubleshooting guide