A guide to effective property management in Hong Kong - Loo, Francis, K. (Hong Kong University Press, 1991)
Text in English with sample letters in English and Chinese
FOREWORD; PREFACE; ACKNOWLEDGEMENTS; 1. INTRODUCTION; 2. BUILDING MANAGEMENT AND MAINTENANCE; 3. FINANCIAL MANAGEMENT; 4. HUMAN RESOURCE MANAGEMENT; 5. WRITING LETTERS OR CIRCULARS; SAMPLE COMMUNICATIONS.