APA (7th ed.) Citation

Brown, M. D. (2007). Fresh customer service eBook: Treat the employee as #1 and the customer as #2 and you will get customers for life. Acanthus Pub.

Chicago Style (17th ed.) Citation

Brown, Michael D. Fresh Customer Service EBook: Treat the Employee as #1 and the Customer as #2 and You Will Get Customers for Life. Boston, MA: Acanthus Pub, 2007.

MLA (9th ed.) Citation

Brown, Michael D. Fresh Customer Service EBook: Treat the Employee as #1 and the Customer as #2 and You Will Get Customers for Life. Acanthus Pub, 2007.