Digital state at the leading edge (University of Toronto Press, 2007)
"IPAC IAPC.". - Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002
Includes bibliographical references (pages 385-409) and index
Conceptual framework / Sandford Borins -- The government of Canada : government on-line and citizen-centred service / David Brown -- What keeps a CIO awake at night? Evidence from the Ontario government / Sandford Borins -- Beyond bubble gum and goodwill : integrating service delivery / Kenneth Kernaghan -- Citizen relationship management in Canadian cities : starting to dial / Nick Bontis -- Mining the nation's intellectual capital : knowledge management in government / Nick Bontis -- Moving beyond politics as usual? Online campaigning ; Making political connections : IT and legislative life / Kenneth Kernaghan -- E-consultation : technology at the interface between civil society and government ; Digital leadership : the human face of IT / Sandford Borins and David Brown -- Evolution or revolution? E-government in the United States / Fred Thompson -- Don't try this at home : lessons from England / Perri -- Is IT transforming government? Evidence and lessons from Canada / Sandford Borins