ISO/IEC 20000: an introduction to the global standard for service management
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Ely, U.K.
IT Governance Pub.
2010
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| Subjects: | |
| Online Access: | FAW01 FAW02 Volltext |
| Item Description: | Title from title screen |
| Physical Description: | 1 Online-Ressource |
| ISBN: | 1849280460 9781849280464 |
Staff View
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| spelling | Clifford, David Verfasser aut ISO/IEC 20000 an introduction to the global standard for service management David Clifford Ely, U.K. IT Governance Pub. 2010 1 Online-Ressource txt rdacontent c rdamedia cr rdacarrier Title from title screen COMPUTERS / Computer Literacy bisacsh COMPUTERS / Computer Science bisacsh COMPUTERS / Data Processing bisacsh COMPUTERS / Hardware / General bisacsh COMPUTERS / Information Technology bisacsh COMPUTERS / Machine Theory bisacsh COMPUTERS / Reference bisacsh Informatik Computer service industry Management Standards Customer services Management Standards Information technology Management Standards http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=391134 Aggregator Volltext |
| spellingShingle | Clifford, David ISO/IEC 20000 an introduction to the global standard for service management COMPUTERS / Computer Literacy bisacsh COMPUTERS / Computer Science bisacsh COMPUTERS / Data Processing bisacsh COMPUTERS / Hardware / General bisacsh COMPUTERS / Information Technology bisacsh COMPUTERS / Machine Theory bisacsh COMPUTERS / Reference bisacsh Informatik Computer service industry Management Standards Customer services Management Standards Information technology Management Standards |
| title | ISO/IEC 20000 an introduction to the global standard for service management |
| title_auth | ISO/IEC 20000 an introduction to the global standard for service management |
| title_exact_search | ISO/IEC 20000 an introduction to the global standard for service management |
| title_full | ISO/IEC 20000 an introduction to the global standard for service management David Clifford |
| title_fullStr | ISO/IEC 20000 an introduction to the global standard for service management David Clifford |
| title_full_unstemmed | ISO/IEC 20000 an introduction to the global standard for service management David Clifford |
| title_short | ISO/IEC 20000 |
| title_sort | iso iec 20000 an introduction to the global standard for service management |
| title_sub | an introduction to the global standard for service management |
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| topic_facet | COMPUTERS / Computer Literacy COMPUTERS / Computer Science COMPUTERS / Data Processing COMPUTERS / Hardware / General COMPUTERS / Information Technology COMPUTERS / Machine Theory COMPUTERS / Reference Informatik Computer service industry Management Standards Customer services Management Standards Information technology Management Standards |
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