Tingley, J. C. (1996). Say what you mean get what you want: A businessperson's guide to direct communication. AMACOM.
Chicago-Zitierstil (17. Ausg.)Tingley, Judith C. Say What You Mean Get What You Want: A Businessperson's Guide to Direct Communication. New York: AMACOM, 1996.
MLA-Zitierstil (9. Ausg.)Tingley, Judith C. Say What You Mean Get What You Want: A Businessperson's Guide to Direct Communication. AMACOM, 1996.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.