APA-Zitierstil (7. Ausg.)

Alessandra, A. J. (2007). The stairs of customer loyalty. Electronic & Database Pub.].

Chicago-Zitierstil (17. Ausg.)

Alessandra, Anthony J. The Stairs of Customer Loyalty. [S.l: Electronic & Database Pub.], 2007.

MLA-Zitierstil (9. Ausg.)

Alessandra, Anthony J. The Stairs of Customer Loyalty. Electronic & Database Pub.], 2007.