Evaluating reference services: a practical guide
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Chicago
American Library Association
2000
|
| Subjects: | |
| Online Access: | FAW01 FAW02 Volltext |
| Item Description: | Includes bibliographical references and index Planning the evaluation of reference services -- Selecting appropriate evaluation methods -- Collecting, analyzing, and communicating study data and results -- Reference assessment annotated bibliography -- contributors To make sure library customers are satisfied with what the modern library has to offer, one of the leading reference researchers has outlined practical methods for evaluating reference services. Whitlatch's library-tested tools will make it easy to determine what is working and what is not in the reference department. Her proven techniques will help you to: -- Create a planning strategy. -- Select the best evaluation tools for specific needs. -- Understand the strengths and weaknesses of various collection tools. -- Collect and analyze data more effectively. -- Communicate results to improve reference services and maintain funding |
| Physical Description: | 1 Online-Ressource (vi, 226 pages) |
| ISBN: | 0838999654 9780838999653 |
Staff View
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| spelling | Whitlatch, Jo Bell Verfasser aut Evaluating reference services a practical guide Jo Bell Whitlatch Chicago American Library Association 2000 1 Online-Ressource (vi, 226 pages) txt rdacontent c rdamedia cr rdacarrier Includes bibliographical references and index Planning the evaluation of reference services -- Selecting appropriate evaluation methods -- Collecting, analyzing, and communicating study data and results -- Reference assessment annotated bibliography -- contributors To make sure library customers are satisfied with what the modern library has to offer, one of the leading reference researchers has outlined practical methods for evaluating reference services. Whitlatch's library-tested tools will make it easy to determine what is working and what is not in the reference department. Her proven techniques will help you to: -- Create a planning strategy. -- Select the best evaluation tools for specific needs. -- Understand the strengths and weaknesses of various collection tools. -- Collect and analyze data more effectively. -- Communicate results to improve reference services and maintain funding Library Services Evaluation Studies Bibliothèques / Services de référence / Évaluation LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General bisacsh Reference services (Libraries) / Evaluation fast Reference services (Libraries) Evaluation Bibliothek (DE-588)4006439-6 gnd rswk-swf Evaluation (DE-588)4071034-8 gnd rswk-swf Auskunftsdienst (DE-588)4340792-4 gnd rswk-swf USA (DE-588)4078704-7 gnd rswk-swf 1\p (DE-588)4142527-3 Anleitung gnd-content USA (DE-588)4078704-7 g Bibliothek (DE-588)4006439-6 s Auskunftsdienst (DE-588)4340792-4 s Evaluation (DE-588)4071034-8 s 2\p DE-604 http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=149680 Aggregator Volltext 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Whitlatch, Jo Bell Evaluating reference services a practical guide Library Services Evaluation Studies Bibliothèques / Services de référence / Évaluation LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General bisacsh Reference services (Libraries) / Evaluation fast Reference services (Libraries) Evaluation Bibliothek (DE-588)4006439-6 gnd Evaluation (DE-588)4071034-8 gnd Auskunftsdienst (DE-588)4340792-4 gnd |
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| title | Evaluating reference services a practical guide |
| title_auth | Evaluating reference services a practical guide |
| title_exact_search | Evaluating reference services a practical guide |
| title_full | Evaluating reference services a practical guide Jo Bell Whitlatch |
| title_fullStr | Evaluating reference services a practical guide Jo Bell Whitlatch |
| title_full_unstemmed | Evaluating reference services a practical guide Jo Bell Whitlatch |
| title_short | Evaluating reference services |
| title_sort | evaluating reference services a practical guide |
| title_sub | a practical guide |
| topic | Library Services Evaluation Studies Bibliothèques / Services de référence / Évaluation LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General bisacsh Reference services (Libraries) / Evaluation fast Reference services (Libraries) Evaluation Bibliothek (DE-588)4006439-6 gnd Evaluation (DE-588)4071034-8 gnd Auskunftsdienst (DE-588)4340792-4 gnd |
| topic_facet | Library Services Evaluation Studies Bibliothèques / Services de référence / Évaluation LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General Reference services (Libraries) / Evaluation Reference services (Libraries) Evaluation Bibliothek Evaluation Auskunftsdienst USA Anleitung |
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