Creating paths of change managing issues and resolving problems in organizations (Sage Publications, 1997)
Includes bibliographical references (p. 200-203)
Introduction -- Our approach -- ch. 1. You, the agent of change -- ch. 2. The modess of change -- ch. 3. Leadership and the team -- ch. 4. The games of change -- ch. 5. The paths of change -- ch. 6. Solving the problem -- ch. 7. Two cases: Absenteeism' hidden agenda -- So, where's the schedule? -- Tools of change
Individuals, organizations and communities constantly engage in change. 'Creating Paths of Change' offers a proven strategy for making changes and resolving issues more effectively. The book: addresses the problems faced in the daily operations of organizational life; provides a foundation and theory for effective and sustained issue resolution; and guides readers step-by-step through the change-making or decision-making process