Page, S. B. (2001). 7 steps to better written policies and procedures: Exercises and suggestions to improve your writing skills for policies and procedures. Process Improvement Pub.
Chicago-Zitierstil (17. Ausg.)Page, Stephen Butler. 7 Steps to Better Written Policies and Procedures: Exercises and Suggestions to Improve Your Writing Skills for Policies and Procedures. Westerville, Ohio: Process Improvement Pub, 2001.
MLA-Zitierstil (9. Ausg.)Page, Stephen Butler. 7 Steps to Better Written Policies and Procedures: Exercises and Suggestions to Improve Your Writing Skills for Policies and Procedures. Process Improvement Pub, 2001.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.