(1993). Powerful telephone skills: A quick and handy guide for any manager or business owner. Career Press.
Chicago-Zitierstil (17. Ausg.)Powerful Telephone Skills: A Quick and Handy Guide for Any Manager or Business Owner. Hawthorne, N.J: Career Press, 1993.
MLA-Zitierstil (9. Ausg.)Powerful Telephone Skills: A Quick and Handy Guide for Any Manager or Business Owner. Career Press, 1993.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.