The milkshake moment: overcoming stupid systems, pointless policies, and muddled management to realize real growth
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Hoboken, N.J.
John Wiley & Sons
c2008
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| Subjects: | |
| Online Access: | Volltext |
| Item Description: | Includes index The milkshake moment -- It was a dark and stormy night -- Half empty or half full? -- This is not a customer service book -- Foster "grow" versus status quo -- A brief history of organizations and man(agement) -- Toddlers and trust -- Some shocking behavior -- Lessons from the cubicle farm -- The managed -- The led -- Put purpose before profit -- It's never about money -- The wizard of Westwood -- Profit pushers -- NoClu Motors, Inc. -- Purpose in the plan -- You gotta serve somebody -- Insource crucial judgment -- Edicts made on high -- Peeves from below -- Participatory policy making -- How 'bout them pomegranates? -- Come harter or high water -- Address the "people problem" problem -- The people problem polka -- Eric's excalibur -- Why people work -- Care for customers -- Home team drops the ball -- The big secret to great customer service -- Even geniuses struggle to serve -- It takes a hero -- The future is already here ... some folks just aren't getting the memos |
| Physical Description: | 1 Online-Ressource (x, 195 p.) |
| ISBN: | 9780470289945 0470289945 |
Staff View
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| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:13:59Z |
| institution | BVB |
| isbn | 9780470289945 0470289945 |
| language | English |
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| spelling | Little, Steven S. Verfasser aut The milkshake moment overcoming stupid systems, pointless policies, and muddled management to realize real growth Steven S. Little Overcoming stupid systems, pointless policies, and muddled management Hoboken, N.J. John Wiley & Sons c2008 1 Online-Ressource (x, 195 p.) txt rdacontent c rdamedia cr rdacarrier Includes index The milkshake moment -- It was a dark and stormy night -- Half empty or half full? -- This is not a customer service book -- Foster "grow" versus status quo -- A brief history of organizations and man(agement) -- Toddlers and trust -- Some shocking behavior -- Lessons from the cubicle farm -- The managed -- The led -- Put purpose before profit -- It's never about money -- The wizard of Westwood -- Profit pushers -- NoClu Motors, Inc. -- Purpose in the plan -- You gotta serve somebody -- Insource crucial judgment -- Edicts made on high -- Peeves from below -- Participatory policy making -- How 'bout them pomegranates? -- Come harter or high water -- Address the "people problem" problem -- The people problem polka -- Eric's excalibur -- Why people work -- Care for customers -- Home team drops the ball -- The big secret to great customer service -- Even geniuses struggle to serve -- It takes a hero -- The future is already here ... some folks just aren't getting the memos BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh Conformity fast Employee empowerment fast Industrial management fast Integrity fast Organizational effectiveness fast Wirtschaft Industrial management Integrity Conformity Employee empowerment Organizational effectiveness Erscheint auch als Druck-Ausgabe, Hardcover 0-470-25746-6 Erscheint auch als Druck-Ausgabe, Hardcover 978-0-470-25746-3 http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=225681 Aggregator Volltext |
| spellingShingle | Little, Steven S. The milkshake moment overcoming stupid systems, pointless policies, and muddled management to realize real growth BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh Conformity fast Employee empowerment fast Industrial management fast Integrity fast Organizational effectiveness fast Wirtschaft Industrial management Integrity Conformity Employee empowerment Organizational effectiveness |
| title | The milkshake moment overcoming stupid systems, pointless policies, and muddled management to realize real growth |
| title_alt | Overcoming stupid systems, pointless policies, and muddled management |
| title_auth | The milkshake moment overcoming stupid systems, pointless policies, and muddled management to realize real growth |
| title_exact_search | The milkshake moment overcoming stupid systems, pointless policies, and muddled management to realize real growth |
| title_full | The milkshake moment overcoming stupid systems, pointless policies, and muddled management to realize real growth Steven S. Little |
| title_fullStr | The milkshake moment overcoming stupid systems, pointless policies, and muddled management to realize real growth Steven S. Little |
| title_full_unstemmed | The milkshake moment overcoming stupid systems, pointless policies, and muddled management to realize real growth Steven S. Little |
| title_short | The milkshake moment |
| title_sort | the milkshake moment overcoming stupid systems pointless policies and muddled management to realize real growth |
| title_sub | overcoming stupid systems, pointless policies, and muddled management to realize real growth |
| topic | BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh Conformity fast Employee empowerment fast Industrial management fast Integrity fast Organizational effectiveness fast Wirtschaft Industrial management Integrity Conformity Employee empowerment Organizational effectiveness |
| topic_facet | BUSINESS & ECONOMICS / Management Science BUSINESS & ECONOMICS / Organizational Behavior BUSINESS & ECONOMICS / Industrial Management BUSINESS & ECONOMICS / Management Conformity Employee empowerment Industrial management Integrity Organizational effectiveness Wirtschaft |
| url | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=225681 |
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